About Us

The reason we exist is you.

We are here to supply our community with the life-giving resource of water to support people, businesses, and the environment to allow all to thrive in the region. We live and breathe by our core value of providing quality service to everyone.

Our Mission

“Our mission is to provide you with high-quality water and wastewater services. Combining science with nature we strive to protect Bedford County’s watersheds with a commitment to providing quality service to everyone.”

Our Values

1. Excellent, high-quality service
2. Creativity
3. Independence
4. Efficiency
5. Honesty, integrity, and respect
6. Fiscally responsible
7. Open communications with the public and employees

Our Vision

The BRWA exists to provide its customers with high-quality water and wastewater services at rates that are reasonable and just. The BRWA shall anticipate the needs of the greater community by continually maintaining responsive, reliable service and through systematic expansion whenever economically possible.

Striving to provide quality, responsive, reliable, and efficient services by utilizing the latest technology and highly trained staff. Through leadership, the BRWA endeavors to maintain a work environment that attracts and retains professional, highly competent, motivated, and dedicated employees.