Q: How do I change my Direct Debit?
A: To change any of your Direct Debit information, contact us and we’ll update your payment plan.
Q: Can I cancel my Direct Debit?
A: Yes, please use our portal. If you need bill assistance visit our help with bills page.
Q: What are the benefits of paying by Direct Debit?
A: Direct Debit asks your bank to allow us to withdraw funds from your banking account at a fixed date every month automatically.
Q: When will payments transact?
A: We’ll always tell you how much your payments will be and when we’ll take them.