Welcome to the future of the BRWA. We built a Strategic Plan (SP) to define how we intend to achieve our vision for the future and identify the goals necessary to ensure that we meet the water and sewage needs of the communities we serve.
This Is BRWA:
Clean Water. Healthy Environment. Thriving Community.
To provide high quality water and wastewater services to the community.
Collaboration, Adaptability, Results, Enthusiasm.
A successful SP is one where all stakeholders not only understand, but work with us to ensure its completion. To that end, we:
- Built understanding through surveys, focus groups, and roundtables;
- Built alignment through common creation of vision, mission, and values;
- Built direction by bringing our vision to life and creating measurable goals;
- Built action through thoughtful, immersive, and milestone-driven plans; and
- Built support by integrating the plan elements into the budget and sharing with stakeholders.
According to the data collected from our surveys, roundtables, and employee input, our stakeholders agree – water is the most valuable resource:
- to our economy;
- to our health; and
- to our sense of community.
With that, this SP is designed to support community and economic growth by preserving and conserving a safe and adequate water supply, including the infrastructure necessary to distribute this valuable resource.
We care for our community by caring for its water resources. That includes ensuring the very best quality in water and wastewater treatment. We are committed to providing excellent care of water resources, ensuring we never let up on our commitment to zero pollutants. Ensuring this resource remains available and viable for future generations requires deliberate planning and intentional support from our community.
To The Community
Thank you to our customers who filled out the strategic planning survey; this feedback helped us tremendously and helped shape the external opportunities of this plan.
To Our Staff
Many of our staff members participated in focus group meetings to provide input on the BRWA’s internal workings. We appreciate our staff’s dedication, professionalism, and constructive input throughout the planning process.
The stakeholders roundtable meeting allowed us to learn about the external challenges (“threats”) the BRWA must focus on to prepare for the future. We are thankful for the elected officials, appointed officials, and executive staff from the County, Town, and BRWA who participated in this meeting.