Contact Info & Directions

* Our offices will be closed December 24th and 25th

VISIT

Bedford Regional Water Authority
1723 Falling Creek Road
Bedford, VA
540.586.7679

Directory

Let's help you find the right department

Administration​

  • Board of Directors information
  • Board and Committee meeting information
  • Marketing/Communication requests
  • Information Advertising inquiries

(540) 586-7679, Extension 7

Meetings and More
Customer Service

  • Water and sewer billing
  • Past due accounts and disconnected service
  • Account payments
  • Rates and connection fees
  • Signing up for service
  • Disconnecting well service
  • Reporting a leak or pressure problem during operating hours

(540) 586-7679 , Extension 4
customerservice@brwa.com

Engineering

  • New project construction
  • Developer agreements and documents
  • Neighborhood line extensions

(540) 586-7679, Extension 5

Finance

  • Vendor billing
  • Vendor accounts payable and receivable

(540) 586-7679, Extension 6

Human Resources

  • Employee information
  • Employment information
  • Employee training
  • Safety

(540) 586-7679, Extension 133

Operations

  • Water treatment
  • Wastewater treatment
  • Facility operations
  • Fats, Rags, Oils, and Grease (FROG) information.

(540) 586-7679, Extension 308

Maintenance

  • Meter settings
  • Scheduling new connections
  • Water outages

(540) 586-7679, Extension 122

VA 811

  • Request markings
  • Check the status and wait times
  • Review the markings
  • Dig with care

Dial 811 (nationwide to reach the nearest utility one call center)

or Dial:

1-800-552-7001, (Virginia only)