Water Operations Department Takeover. In this issue read all about: The Yin and Yang of Water Treatment Back in the Day – the music that was Laura’s Story When Water Goes Bad, We go to Work (a pictorial) Safety First And More!

Engineering Department Takeover

Customer Service and Finance Department Takeover Customer Service is Not a Department, It’s an Attitude Some Days Can Be a Doggone Struggle It’s More Than Just Answering the Phone Enhancing Customer Service with Impresa by InHance Field Animal Memories Oh the Things Encountered in the Field Why Do I Have to Pay Taxes on That?!…

Wastewater Operations Department Takeover Wastewater…It Happens!! The Path to Safety is Achieved Through Compliance “Energy Saved is Money Saved” “More than Testing”…Behind the Scenes of a Certified Lab Meet “Booger”, The Wastewater Cat And more!

You never know what you are going to get when you open up a BRWA newsletter. Sometimes it’s pictures of cats and riddles to solve. Sometimes it’s important policy updates. Other times it’s behind-the-scenes stories that shed light on the different departments of the BRWA. We’ve also been known to have State of the Authority…