Bedford Regional Water Authority's Operating Policy Manual


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Chapter 1 – Governance

    1.00 Introduction

     1.10 History and Summary

     1.20 Articles of Incorporation

     1.30 Byla​w​​s​​​

     1.31 Freedom of Information Act 

     1.40 Guiding Principles

     1.50 Organizational Chart

Chapter 2 – Customers

     2.00 ​Ra​tes​​

     2.01 Rate Information

     2.10 New Customer Requirements

     2.11 Billing and Payments

     2.12 Deposits

     2.15 Statement Inserts

     2.20 Customer Notification

     2.21 Incidents and Liability

     2.30 Transfers

     2.40 Adjustments

          2.40 Adjustments Application - Authority caused

          2.40 Adjustments Application - Customer caused

     2.42 Meter Replacement

     2.50 Tampering and Unauthorized Use

     2.60 Identity Theft

     2.70 Irrigation Meter

     2.71 Filling Station

     2.72 Septage

     2.73 Submetering

Chapter 3 – Connections

     3.10 Mandatory​ Connection​

     3.20 Cross Connection

     3.30 Fire Hydrant Use

Chapter 4 – System Development

     4.00 Overview of System Development

     4.01 Submittal Process and Review Schedule

     4.02 Developer Agreement

     4.03 Developer Agreement – Not Authority Owned

     4.04 Developer Project Checklist 

     4.05 Developer Project Checklist – Not Authority Owned

     4.06 Fire Flow Meter Vault Checklist  

     4.07 Developer Agreement – Individual Connection

     4.08 Developer Project Checklist – Individual Connections  

     4.10 Location of Utilities

     4.11 Surveyed As-Built Requirements

     4.12 Easement Drawings and Deeds of Easement

     4.13 Site Plan Checklist

     4.14 Plat Checklist

     4.15 Water Review Checklist

     4.16 Sewer Review Checklist

     4.17 Lift Station Review Chcklist

     4.20 Neighborhood Line Extension

     4.21 Community Infrastructure Expansions

     4.30 Master Specifications

     4.31 Supplement to the Master Specifications

     4.40 Prepayment

     4.50 Condemnation

     4.51 Easement Value Calculations

    4.60 Economic Development

Chapter 5 – Water System

     5.0​0 Overview of Water System​

Chapter 6 – Wastewater System

     6.00 Overview of Wastewater System

     6.10 Wastewater Lift Station Requirements

     6.11 Pressure Sewer System

     6.12 Small Grinder Pump Agreement

     6.13 Small Grinder Pump Installation Checklist

     6.30 Industrial Wastes and Pretreatment

    6.31 Fats, Oils, and Grease

Chapter 10 – Finance

     10.00 Financial Management Policy  

     10.10 Pu​rchasing

     10.11 Credit Card Use

     10.12 Pu​rchasing Cards

     10.13 Employee Awards

     10.14 Debarment

     10.20 Capital Assets  

     10.21 Di​sposal of Surplus Property

     10.30 Investments

     10.31 Debt​ Management 

     10.32 Post​ Issuance Compliance Policy​  

     10.40 Alternative Delivery

     10.​45 PPEA​

Chapter 12 - Emergency Response

     12.00 Drought Response and Water Conservation Plan

     12.10 Water Emergency - Regulatory Notification

     12.20 Sewer Overflow - Regulatory Notification

Bedford Regional Water Authority
1723 Falling Creek Road • Bedford • VA 24523
540.586.7679

Policy Manual