The BRWA will be re-entering Phase I beginning Monday, November 23rd, and will continue operating as such until further notice. During this time, the Customer Service area will be closed to the public.
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Hours of operation will remain the same: Monday-Friday | 8:30-5:00.
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Payments can still be made in a variety of ways; this includes via the internet at www.brwa.com, by phoning (844) 943-3984 with your account number readily available, by mail, or by the dropbox located next to the front door at 1723 Falling Creek Rd. Bedford, VA 24523.
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Account inquiries, transfers, and all other regularly offered services are still available. Please email customerservice@brwa.com or call (540) 586-7679 for any assistance fulfilling such requests.