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The BCPSA will be closed on Monday, September 3 in observance of Labor Day. Offices will resume normal business hours on Tuesday, September 4 at 8:30am.
  
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For customers located on 460 West towards Roanoke (just outside of the Town of Bedford) water service has been temporarily disrupted due to a waterline repair.  You may be experiencing no water or low water pressure.  Once service has been restored, you may experience a slight discoloration of water because of air entrapped in the waterlines.  These conditions should disappear shortly. We apologize for this inconvenience and thank you for your patience.
  
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Customers in the Town of Bedford and Smith Mountain Lake should be cautious in using non-essential uses of water including: filling fountains and pools; outdoor watering; and washing motor vehicles (except at commercial car washes).  We are also requiring restaurants to only serve water to the table if requested by their customers. 
  
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The BRWA will be re-entering Phase I beginning Monday, November 23rd, and will continue operating as such until further notice. During this time, the Customer Service area will be closed to the public.
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Hours of operation will remain the same: Monday-Friday | 8:30-5:00.
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Payments can still be made in a variety of ways; this includes via the internet at www.brwa.com, by phoning (844) 943-3984 with your account number readily available, by mail, or by the dropbox located next to the front door at 1723 Falling Creek Rd. Bedford, VA 24523.
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Account inquiries, transfers, and all other regularly offered services are still available. Please email customerservice@brwa.com or call (540) 586-7679 for any assistance fulfilling such requests.
Click here for more information.
  
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Due to our phone lines being down, we are unable to receive or make calls during this time. We apologize for this inconvenience and are working hard to see this issue corrected as soon as possible.
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Please dial (540) 874-4993 for water/sewer-related emergencies and email customerservice@brwa.com with all non-emergency requests.<br> <br>
Click here for more information.
  
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Due to the increase of Covid-19 cases within the community, our Customer Service area will be closed to the public beginning Monday, August 23rd until further notice.
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 Hours of operation will remain the same: Monday-Friday | 8:30-5:00.
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Payments can be made by our bill pay system, by calling (844) 943-3984 with your account number readily available, by mail, or by the dropbox located next to the front door at 1723 Falling Creek Rd. Bedford, VA 24523.
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Account inquiries, transfers, and all other regularly offered services are still available. Please email customerservice@brwa.com or call (540) 586-7679 for assistance fulfilling such requests.
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Click here to view payment options.

Bedford Regional Water Authority
1723 Falling Creek Road • Bedford • VA 24523
540.586.7679

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