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For customers located on 460 West towards Roanoke (just outside of the Town of Bedford) water service has been temporarily disrupted due to a waterline repair.  You may be experiencing no water or low water pressure.  Once service has been restored, you may experience a slight discoloration of water because of air entrapped in the waterlines.  These conditions should disappear shortly. We apologize for this inconvenience and thank you for your patience.

The BRWA will be re-entering Phase I beginning Monday, November 23rd, and will continue operating as such until further notice. During this time, the Customer Service area will be closed to the public.
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Hours of operation will remain the same: Monday-Friday | 8:30-5:00.
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Payments can still be made in a variety of ways; this includes via the internet at www.brwa.com, by phoning (844) 943-3984 with your account number readily available, by mail, or by the dropbox located next to the front door at 1723 Falling Creek Rd. Bedford, VA 24523.
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Account inquiries, transfers, and all other regularly offered services are still available. Please email customerservice@brwa.com or call (540) 586-7679 for any assistance fulfilling such requests.